Whether you’re relocating across the county or the country, moving can be substantially less stressful when you leave it to the professionals. As a trusted, family-owned operation for more than 25 years, American Van Lines offers a wide range of moving services, successfully completing more than 10,000 long distance moves annually. In this review, we’ll provide the details on their various services, pros and cons and prices, and even take a look at how they stack up against the competition to help you decide if American Van Lines is the right choice move for you.
| Highlights |
|---|
| Family owned and operated - Awarding winning long distance moving services since 1995 |
| Guaranteed easy to read detailed estimates – No hidden fees |
| Deal directly with the van line – Completive rates |
| Received multiple Best Customer Service Awards from USA Today and Newsweek |
| Operates weekly shuttles to all US cities for quicker deliveries |
About American Van Lines
Founded in 1995 and based in Florida, American Van Lines is a family-owned operation that excels at providing full-service personal, corporate, commercial and military moving services across the contiguous United States.
One of the leading interstate moving companies in the country, American Van Lines has earned a reputation for providing transparent estimates, careful packing and transport, real-time tracking and excellent customer service. They are fully licensed and insured, and carry an ATA ProMover certification signifying that American Van Lines follows the highest ethical and operational standards.
In addition to making the moving process less stressful for its customers, American Van Lines is committed to making it more eco-friendly for the planet, too, by prioritizing fuel and energy efficiency, and recycling initiatives to reduce their environmental impact.
| Pros | Cons |
|---|---|
| Full service moving company specializing in long distance moves | Local or in-state moving services only available in select areas |
| Complete packing and unpacking options available | No international or vehicle moving services |
| Specialty moving services for fine art, antiques and pianos | |
| Family-owned and operated—fleets and equipment all directly owned | |
| Short- and long-term storage available in fully monitored warehouses | |
| Flat rate pricing means no hidden fees or upcharges | |
| Binding and non-binding estimates available | |
| Competitive rates and price matching | |
| Dedicated customer service agents to assist with every step of the process | |
| Free in-house or virtual estimates available | |
| Real-time tracking | |
| Committed to sustainability with focus on fuel efficiency and recyclable materials |
American Van Lines Moving Services
Proudly offering reliable, end-to-end moving services across the country, American Van Lines has gained national recognition while still maintaining a friendly, customer-first approach that can be customized to meet your needs. Here are a few services they focus on:
Long Distance Moving
Interstate moves, or those that cover moving from one state to another, are American Van Lines’ specialty. With regional hubs in Florida, North Carolina and Texas, American Van Lines can reach any city in the lower 48 in just a couple of days. Whether you’re looking for full service help with packing and handling or a budget friendly, no-frills approach, American Van Lines can put together a custom plan to make sure your items are transported to your new location safely and on time.
Local Moving
From hourly low cost local delivery to white-glove, end-to-end moving and packing, American Van Life currently offers in-state moving services in Florida, Texas, North Carolina and South Carolina.
Military Moving
Serving military members, their families and civilian Department of Defense (DoD) employees for decades, American Van Lines is a Personally Procured Move (PPM) carrier that can help securely ship your possessions to your next assignment.
Commercial Moving
American Van Lines can help small- to medium-sized businesses relocate equipment, furniture, records and more to your new location with ease. From retail stores to restaurants, and health clinics to hotel chains, American Van Lines has commercial moving covered.
Employee Moving
Employers will often offer relocation packages that include moving services to their employees. American Van Lines can work directly with your human resources department to coordinate your move, as well as accept a direct move payment from the company or provide an estimate for a lump sum payment handled by the employee.
Corporate Relocation
American Van Lines can help large corporations move their employees, operation and equipment, or all of the above from one location to another seamlessly. They can oversee the coordination, management and fulfillment of a corporate relocation to keep all of the moving pieces in line and on time.
Professional Packing
For the full white glove treatment, you can let the expert packers from American Van Lines handle safely securing your entire home for transport, including taking items off walls, dismantling equipment, covering furniture, individually wrapping kitchen items and more. They’ll even bring all the packing supplies. American Van Lines also offers the option to have their professional packers unpack everything at your new location, as well as specialized handling services for pianos, fine arts and antiques.
Full-Service Storage
With American Van Lines, you have the option to have your items professionally stored and monitored in one of their licensed and insured storage facilities located in Florida, Texas and North Carolina. Whether you need temporary or long-term storage, American Van Lines will transport and house your items in their secure warehouses until you notify them where and when you’d like them to be delivered.
American Van Lines Pricing
The pricing of professional moving services can vary widely depending on a variety of factors, including the distance, amount of items to transport and types of service you request.
American Van Lines prides themselves on providing competitive professional moving services across the country based on a flat rate pricing system. They’ll start by providing a free virtual or in-home estimate to help you narrow down the specifics. The more detailed you are about what you’ll need, the more accurate an estimate you’ll receive, so don’t be afraid to ask questions and get clarification. This estimate includes all upfront pricing, which means that you’ll know exactly what you’re getting into from the start. American Van Lines does require customers to pay a deposit to secure your services and move date.
For their most popular long-distance moving service, American Van Lines offers a binding and non-binding estimate. A binding estimate is best for people who have a clear idea of what they’d like to move, as this bid includes a specific list of items that are agreed upon by all parties before arriving at a cost. On the other hand, a non-binding bid is paid by the pound and requires your load to be weighed before a final bill is issued. Your mover can still provide an estimate, but the final cost will be calculated after your items are weighed.
Downsizing and condensing your possessions is the smartest way to save on any moving services, and shopping around and comparing quotes will help you make an informed decision that works with your budget.
American Van Lines Customer Service
Recognized for their award-winning customer service by both Newsweek and USA TODAY, American Van Lines makes it their priority to ensure customers are satisfied through every step of the moving process. When selecting their service, you’ll receive dedicated support from their team of customer service agents who will be your touchpoint from scheduling your service and reviewing the details of your move through keeping everything on track the day of, and following up after completion to discuss how everything went.
In addition to having access to a dedicated agent, you can reach out to the American Van Lines team by calling 1-888-296-5458; they even have an after-hours emergency line if you need help outside of their normal business hours.
You can also visit AmericanVanLines.com to contact the company directly through their website, request a free quote, file a claim, and find a wealth of information to make the most out of your move.
How American Van Lines Compares to the Competition
Here’s a look at how American Van Lines stacks up to some of the major moving companies customers may be considering:
American Van Lines vs. United Van Lines
Two of the top long distance moving companies in the country, both American Van Lines and United Van Lines offer a comprehensive suite of services to fit a wide range of needs and budgets. While United Van Lines has the edge when it comes to international moving services, it functions more like a broker for smaller jobs, connecting customers with their network of independent contractors and companies for more specialized and local moves instead of handling them directly. The family-owned and operated American Van Lines prides themselves on using their own teams, trucks and equipment to ensure each step of the moving process is handled with the utmost care. American Van Lines also specializes in interstate moves, as well as transporting or storing special items like antiques, fine art or pianos, making them the preferred choice for customers seeking a more personalized moving experience.
American Van Lines vs. U-Haul
While U-Haul is the go-to choice for moving appliances or handling smaller, local moves, the minor cost-savings you might see from the DIY approach can’t compare to the peace of mind of hiring professional movers for those more complex moves. In addition to handling everything from start to finish, as well as providing as much or little help as you need to fit your budget, when you work with American Van Lines, you’ll know your full costs upfront with their flat-rate pricing versus being nickel-and-dimed for every mile or minute you use a U-Haul (plus tolls, packing materials, etc). Plus, you can’t always quantify the physical, mental and emotional stress that moving can have on you, which can make hiring trusted professional movers like American Van Lines even more worth the investment.
The Bottom Line: Why We Love It
Moving can be one of the most stressful life events, but hiring a reputable company like American Van Lines to handle the heavy lifting is one of the best decisions you can make for yourself. As a family-owned company, American Van Lines puts a personal touch on every aspect of moving, from their dedicated customer service agents who are with you from start to finish to their professional teams who treat your items like their own. They also own and operate all their equipment and fleets, cutting out added fees and maintaining complete control over the process. We also appreciate how their flat rate pricing spells everything out up front so you’re not surprised by added overages or inflated fees after all is said and done. Specializing in long-distance moves across state lines, as well as specialty item transport or even long-term storage, American Van Lines has got your next move covered.
FAQs
American Van Lines’ moving services are based on a flat rate pricing system. That means that the price you agree on in your estimate is the price you pay—there are no surprise upcharges or hidden fees. American Van Lines is committed to offering competitive, upfront pricing by owning and operating all of their own fleets and equipment, and their in-house customer service team can help customize a quote to meet almost anyone’s needs and budget.
Moving, especially across states, takes a lot of time, preparation and coordination. Reputable moving companies like American Van Lines recommend reaching out to discuss your move and get on the schedule at least a month or two before your big date.
No, American Van Lines is a national leader in long distance, or interstate, moving services across the contiguous United States, but they do not currently offer international options or service in Hawaii, Alaska or Puerto Rico.
Featured In
Featured In
Methodology
The Consumer Rating Difference
Behind Our Best Moving Company Ratings
We make choosing the best Moving Company easy with expert reviews and rankings.
Here’s the methodology behind our ratings:
