For most Americans, our homes are our safe havens, but that sense of security can be quickly shattered. According to the FBI, a break-in occurs every 26 seconds in the United States. Having a dependable home security system can help prevent your home from becoming part of that grim statistic. Vivint stands out for its smart technology, comprehensive security solutions and user-friendly features. In this review, we’ll walk you through an in-depth analysis of this top-of-the-line system, covering its components, features, pricing, competitive advantage—to help you determine if Vivint Home Security is the right choice to protect you and your loved ones.
| Highlights |
|---|
| Professionally designed alarm systems customized for your home |
| 24/7 monitoring by trained security specialists |
| Cameras use light and sound to deter crime |
| Free professional installation by Vivint certified technicians |
| 0% APR financing available on approved credit |
About Vivint Home Security
At the forefront of smart home security, Vivint combines innovative products with advanced security and technology to provide peace-of-mind that millions of Americans depend on. Known for providing a fully-integrated safety system that not only protects your home with 24/7 security monitoring but also connects you with smart technology both inside and out, Vivint offers a fully customizable, completely comprehensive security experience that always has you covered.
| Pros | Cons |
|---|---|
| Combines the best of top-notch security and smart home technology | Can be pricier than other options |
| 24/7 professional monitoring so someone always has your back | Must call to get a price/package quote |
| Best-in-class equipment and cutting-edge tech | Doesn’t offer self-monitoring option |
| Impressive suite of smart devices for whole home automation | |
| Easily integrates with other smart systems, like locks, thermostats and lights | |
| Works well with Alexa and Google Assistant for voice control | |
| Smart Hub makes it simple to control everything from one touchscreen interface | |
| User-friendly Vivint App makes remote access and monitoring easy | |
| Smart Deter technology uses light/sound to ward off lurkers | |
| AI-powered outdoor, indoor and doorbell cameras | |
| Professional installation, activation and walk-through | |
| Allows you to store and easily access video footage | |
| Ultra-customizable settings and controls | |
| Responsive customer care team for continued support | |
| Robust FAQ section full of articles, troubleshooting tips and more |
Key Features of the Vivint Home Security System
Vivint Home Security is packed with features designed to enhance safety, convenience and integration with other smart home devices, like:
- 24/7 Professional Monitoring: Continuous monitoring services that respond to alarms and emergencies around the clock.
- Smart Deter Technology: Specially designed to intelligently identify and deter real threats by using light and sound to scare away lurkers.
- Seamless, Cross-Device Control: Easily manage your entire system remotely through the Vivint Smart Hub, the Vivint app and devices like Google Home and Amazon Echo.
- Smart Home Integration: Compatibility with various smart home devices, including thermostats, lighting and more that you can easily control even from hundreds of miles away.
- Custom Alerts: Personalized notifications for specific events, such as when children arrive home from school.
- Voice Control: Integration with voice assistants like Alexa and Google Assistant, providing hands-free control.
- Video Playback: Access to recorded footage from security cameras, ensuring you never miss important events.
- Real-Time Monitoring: The Smart Hub connects all sensors, cameras and alarms, providing real-time updates and alerts to your mobile device.
- Custom Automation: Create customized automation rules that trigger specific actions based on certain events, such as turning on lights when motion is detected or locking doors at a certain time.
Vivint Home Security System: Packages & Prices
Vivint is designed to be customizable to fit your specific needs and budget, with a selection of packages featuring different equipment and service bundles to make shopping simple. Each package includes a combination of components and features, with pricing varying accordingly.
Starter Package
Every Vivint System includes a one-on-one product consultation to identify the right system for your needs, but every package, including the basic starter system, is built around these main components:
- Smart Hub: The command center of your whole system, this intuitive panel seamlessly connects all of your smart devices and security control on a single platform.
- Smart Door & Window Sensors: Keep a watchful eye on all entry points with instant notifications and reliable detection.
- Motion Sensor: With the widest coverage of any motion sensor on the market, you’ll always know when someone is around with an alert sent to you and the Vivint monitoring team.
- Vivint App: Get total control of your smart home from the palm of your hand. Check alarms, lock the doors, review footage and more from anywhere.
- 24/7 Monitoring: You’ll have a team of support specialists at the ready to help or send reinforcements whenever you need them.
Premium Package
Featuring all the perks of the Starter Package with some added security features like surveillance cameras and video doorbells with exclusive Smart Deter technology, the Premium Package is ideal for homeowners looking for complete home protection both inside and out.
Premium Plus Package
The ultimate in smart home security, this package has everything you could want for whole home automation, including voice control integration, custom routines, video recording storage, vehicle protection and more.
Vivint Home Security Monthly Cost
Since each Vivint system is meant to be customized to your needs, pricing can vary widely. To get started, you’ll need to call and speak with a Vivint Smart Home Pro specialist to discuss your needs and provide a personalized quote, which generally includes equipment costs, installation and professional monitoring services. Similar to a cell phone bill, you essentially will be charged a monthly fee that combines these costs (minus installation). Though prices vary, Vivint monitoring services typically range from around $30 to $50 a month. The fee for professional installation can often be waived as part of a special offer for new customers.
Vivint’s advanced equipment doesn’t exactly come cheap, and the prices are dependent on what devices you opt for, with the fancier smart systems adding up fast. Vivint offers the option to pay for your system upfront, or helps to offset the cost by allowing customers to finance it over a certain amount of time, including zero percent APR financing on approved credit and no activation fee.
Vivint Home Security System: Setup & Installation
Vivint Home Security Systems are designed to offer a seamless, user-friendly experience by integrating various advanced components into a cohesive security solution that works for both your home and budget. The individual elements of the system work together to provide 360-degree protection and convenience, ensuring that every door, window and entry point is secure at all times. That’s why Vivint offers professional home installation to ensure everything is working as it should and ready to go from day one.
Professional Installation
One of the key advantages of Vivint is its professional installation service. Vivint’s Smart Home Pros will set up your system from end-to-end, from installation to activation—they’ll even walk you through how to use it. This ensures that all devices are correctly set up and fully integrated into the system.
Here’s what you can expect:
- Installation and setup
- Full tutorial of devices and app
- Integration with other smart home devices
- Free equipment replacement for one year post install
This comprehensive installation service provides peace of mind knowing that your Vivint system is optimized for your home and functioning as intended.
Vivint Home Security Customer Service
In addition to one-on-one purchasing assistance and professional installation, Vivint provides extensive customer service and support as part of their ongoing service, ensuring users receive help when needed. Speak to a Smart Home Pro by calling 1-855-551-0844 or chat live directly on Vivint.com.
You can also find a wealth of articles and information, access to tutorials, FAQs and troubleshooting guides to assist with common issues available at Vivint.com.
Comparing Vivint Home Security to Competitors
Vivint is a leader in the home security industry as the largest smart home services provider in North America. Here’s a look at how it compares to other popular picks on the market today:
Vivint vs. Xfinity Home Security
These two industry giants share quite a few similar features, like smart home automation, professional installation and 24/7 monitoring. But while Xfinity offers smart home security as part of their large suite of services, Vivint really specializes in it, offering more products, packages and advanced technology than Xfinity. Vivint also boasts more coverage nationwide than Xfinity, making it accessible to more people. Vivint doesn’t currently offer a self-monitoring option like Xfinity, but their ultra-responsive professional monitoring is one of the best in the business and offers the added value of always having backup on hand.
Vivint Home Security vs. ADT
ADT is a longstanding player in the home security market with similar offerings to Vivint. However, Vivint stands out with its innovative smart home features like Smart Deter technology that uses light and sound to scare off would-be thieves, plus car protection and 30 days of continuous monitoring that you won’t find with ADT. ADT’s long history and reputation for reliability are well known, but Vivint’s modern approach, cutting-edge smart technology and focus on home automation blended with iron-clad security appeals to tech-savvy users who want the best of both worlds.
Vivint vs. Ring
Ring focuses on affordable DIY security solutions, making it a popular choice for budget-conscious consumers. However, Vivint offers professional installation, 24/7 monitoring services, smart home automation and more making it suitable for those seeking a higher level of security and convenience. And while Ring is known for their user-friendly cameras, Vivint offers a more premium total smart security solution that can easily integrate with other smart devices, like thermostats and lights, for seamless whole home automation, coupled with reliable professional monitoring that is hard to beat.
The Bottom Line: Why We Love It
When it comes to protecting your home and the people you love, sometimes it’s best to leave it to the professionals. And Vivint Home Security is more than up for the job. Their cutting-edge technology, impressive suite of smart home devices, user-friendly interface and app, and 24/7 professional monitoring services make Vivint a top-tier choice for anyone seeking a comprehensive, high-tech security solution. They offer advanced features you won’t find elsewhere, like theft deterrence technology that goes beyond just protection, and they make it easier to control and access everything across devices so you’re always connected to what’s happening at home…no matter where you are. While it may come at a higher cost, most customers agree that the peace of mind and enhanced safety Vivint provides are well worth the investment.
FAQs
Does Vivint work with Alexa?
Yes, Vivint works with Alexa, allowing users to control their system using voice commands. This integration enhances convenience, enabling hands-free operation of security features.
How much is Vivint Home Security?
The cost of Vivint varies based on the selected package and features. For an accurate quote, it’s recommended to contact Vivint directly, Monthly monitoring packages start at $29.99 with equipment and installation fees separate, and can go up depending on the additional features and services chosen.
Who owns Vivint Home Security?
Vivint is now owned by NRG Energy.
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