Gusto

Payroll software is essential for paying your team quickly and accurately. But with so many options available, how do you find the one that best fits your business needs?

In this review, we’ll cover the ins and outs of Gusto, an award-winning, all-in-one software platform for payroll, benefits, hiring, onboarding and HR support.

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9.9

9.9

Special Offer!
1st Month of Payroll Free

Highlights
#1 rated HR platform for payroll, benefits, and more
G2’s #1 best software for small businesses
Unlimited payroll runs for no extra cost
Connects with all major apps and software
Automatic tax calculations

About Gusto

Gusto’s “people platform” is a full-service tool that covers all facets of employee support, from hiring and onboarding to training, paying and retaining your staff. It’s user-friendly, designed with time-saving automations and integrations with top accounting and time-tracking software programs.

Pros Cons
Unlimited payroll runs with no extra charge Some advanced features only available on higher-tier plans
Next-day direct deposit available International payroll only available as an add-on
Time-saving AutoPilot feature for payroll
Automatic payroll tax filing and payment
End-of-year form prep, filing and mailing
State tax registration in all 50 states
Employee health insurance and financial benefits
Time and attendance tools, including geolocation time tracking
PTO management and policies
Hiring, onboarding and talent retention tools
Access to certified HR experts and HR resource center
Automatic compliance features and notifications
Employee profiles and self-service portal
Customizable plan options with add-ons

Services & Features

Gusto’s suite of products is designed to cover a range of business needs, from basic small business payroll to comprehensive payroll and HR solutions. Because Gusto is so feature-rich, we’re taking a deep dive into their offerings, including payroll, employee benefits, time and attendance, hiring and onboarding, talent management and insights and reporting, to discover how these solutions can benefit different business needs.

Full-Service Payroll

Gusto’s payroll platform is simple and easy to use, allowing business owners to run payroll with a few simple clicks. Payroll processing, payroll payments including direct deposit, automatic payroll tax filing and year-end tax forms are all part of Gusto’s full-service payroll.

Benefits to using Gusto for payroll include:

  • Unlimited payroll runs for no extra charge
  • Next-day direct deposit so your employees get their money sooner 
  • Sync your team’s hours automatically, saving time and eliminating potential data entry errors
  • State tax registration in all 50 states—a necessity for businesses who have workers in more than one state, such as remote or hybrid employees
  • All local, state and federal payroll taxes are calculated, filed and paid automatically on your behalf
  • International contractor payments in more than 120 countries
  • Automatic year-end tax forms—Gusto will automatically prepare and file your W2s and 1099s, and send them to your employees
  • Employee self-service—your staff gets access to a portal to view pay stubs and W2s and manage their personal and direct deposit information
  • AutoPilot feature allows you to set payroll to run automatically each pay period for even more ease and time savings
  • Plus, Gusto will help determine if your business qualifies for an R&D tax credit to offset payroll tax liabilities 

For businesses with more complex payroll scenarios, Gusto is equipped to handle hourly, salary and contractor payments, multiple pay schedules, multiple pay rates per employee, deductions, garnishments and bonuses.

These payroll features make compliance and accuracy a breeze, giving you peace of mind and extra time to spend on other aspects of running your business.

Employee Benefits

Another feature that Gusto offers is employee benefits management. From health benefits to financial benefits, Gusto’s easy-to-use platform will help you create and manage a range of benefits packages to support your team and help them thrive in the workplace. 

Configuring health benefits with Gusto allows you to offer employees medical, dental vision and life insurance, plus HSA and FSA accounts. On the financial benefits side, you’re able to set up and manage workers’ comp benefits, and employees can opt into 401(k) retirement savings plans and Gusto Wallet employee finance tools.

Here are some of the other benefits of using Gusto for employee benefits:

  • Seamless integration with Gusto payroll for automatic payroll deductions
  • Thousands of group health plans to choose from
  • Built-in compliance support and automatic notifications
  • Employee self-service for enrollment and benefits management 
  • Licensed advisors available to provide personalized guidance and support
  • Free health insurance administration with no broker or setup fees

Time & Attendance

With Gusto’s automated time and attendance tools, your team’s hours, paid time off, holiday pay and more are automatically calculated and entered. Plus, Gusto integrates with a number of popular time-tracking programs, which means no more time-consuming and mistake-prone data entry. Here are some of the benefits of using these features:

  • Accurate time tracking—employees can clock in and out, or log hours manually in the Gusto Wallet app
  • Turn any tablet into a time clock with Time Kiosk
  • Geofenced work sites where remote employees can clock in and out
  • Simple scheduling tool allows you to create and share schedules and easily make last-minute changes
  • Employees can track time spent on specific projects, giving you clear insight for project analysis
  • Simplify PTO administration—automated time off requests, tracking, reporting and compliance leaves less room for error and more time to focus on other tasks
  • Detailed reporting allows you to make strategic business decisions and analyze data in real-time

Hiring & Onboarding

Gusto can help with hiring and onboarding, too. From new hires to employee classifications to complex HR tasks, these features combine several systems into one simplified tool, saving you time and alleviating confusion around compliance. Here are some of the things you can do with Gusto’s hiring and onboarding tools:

  • Hiring—Create custom job posts, syndicate to the most popular job boards, automatically track and manage applicants, and create custom offer letter templates 
  • Onboarding—Create custom onboarding checklists, collect and store e-signatures, perform background checks, schedule and send new hire welcome emails, birthday reminders and more
  • Integration—Already using recruiting software? Gusto has a long list of software integrations to make your experience even more seamless  

Talent Management

Gusto’s talent management features give you access tools to help keep your team engaged with a clear path forward, including:

  • Automated and anonymous feedback requests
  • Learning and development tools
  • Performance review templates with automated workflow process, self-evaluations and manager reviews
  • Personalized employee communications

Insights & Reporting

Gusto’s customizable reports, anonymous surveys, automatic compliance alerts and more give you valuable insights and allow you to make smart decisions based on actionable, on-demand data. Here are some of the ways Gusto’s insights and reporting tools can help your business thrive:

  • Workforce and project costing
  • Competitive compensation tools
  • Compliance checklists
  • Automatic customized reports
  • Anonymous feedback surveys
  • Automated tax credit identification
  • Law and regulation alerts
  • Access to HR experts

Plan Options

Gusto offers three tiered plan options, each with an increasing suite of features. Here’s a look at what each plan includes:

Simple

Designed for small businesses with basic payroll needs, this plan includes:

  • Full-service, single-state payroll including W2s and 1099s
  • Basic customer support
  • Employee self-service and profiles
  • Basic hiring and onboarding tools
  • Gusto-brokered health insurance administration
  • Employee financial benefits
  • Payroll and time-off reports
  • Custom admin permissions 
  • Basic PTO policies and holiday pay 
  • Integrations for accounting, time tracking, expense management and more

In addition to these features, Simple subscribers have the option to add on Time & Attendance and Next-Day Direct Deposit for an additional monthly fee.

Plus

The Plus plan will best serve evolving teams with advanced payroll, HR and time-tracking needs. Here’s what it includes:

  • All of the features of the Simple plan
  • Full-service, multi-state payroll including W2s and 10999s
  • Next-day deposits
  • Advanced hiring and onboarding tools 
  • PTO management and policies
  • Time tracking and project tracking
  • Time Kiosk software to turn your tablet into a time clock 
  • Scheduling 
  • Expenses and reimbursements
  • Workforce costing and custom reports
  • Team management tools 

Just like with the Simple plan, you can also add on extra features, including Priority Support and HR Resources, for an additional monthly fee.

Premium

Scaling businesses that need a comprehensive solution for payroll benefits and HR will benefit from Gusto’s Premium plan. Here are the details:

  • All of the features in the Plus plan
  • Dedicated Customer Success Manager for support
  • HR resource center
  • Compliance alerts
  • Access to certified HR experts
  • Full-service payroll mitigation and account setup
  • Health insurance broker integration
  • R&D tax credit discount
  • Priority support
  • Special pricing for eligible companies 

Pricing & Promotions

As with most payroll providers, Gusto’s service is based on a set monthly fee, plus an additional per-person monthly fee. We appreciate that their pricing is clear, concise and upfront. Here’s what you’ll pay for the each of Gusto’s plan options at the time of this review:

  • Simple: $40 per month, plus $6 per month per person
  • Plus: $80 per month, plus $12 per month per person
  • Premium: $180 per month, plus $22 per month per person

Gusto also offers promotions from time to time. For instance, at the time of writing, the Plus and Premium plans were eligible for a 25 percent discount for the first three months of subscription.

How Gusto Stacks Up

Now that we’ve covered top features, plans and pricing, let’s take a look at how Gusto compares to the competition:

Gusto QuickBooks ADP Paychex
Unlimited payroll runs with no extra charge Yes Yes No No
Automatic payroll taxes in unlimited states with no extra charge Yes No No No
Basic hiring & onboarding tools on lowest tier plan Yes Yes No No
Basic PTO and holiday pay on lowest tier plan Yes Yes No No
Health & financial benefits on lowest tier plan Yes Yes No No
Employee self-service portal Yes Yes Yes Yes
Customize your plan with add-ons Yes No No Yes

Bottom Line: Why We Love It

Gusto is a people platform—and not just in the sense of managing your payroll and benefits. They’re upfront and transparent right from the start, which shows they care about the people using their products, too.

Much like their software, Gusto’s website is easy to navigate, with upfront information on plan tiers, included features versus add-ons, and plan pricing. What we love most about Gusto is that their plans are structured in a way that small businesses can get started with a lower-priced plan that meets all of their needs, add on a few key features as they grow, scale up to higher-level plans as their business needs change—and not have to pay for features they won’t use in the meantime.

It really is a payroll platform for the people: Simple to use, with smart automations and integrations to save you time and money, help you do your job more efficiently and give you peace of mind that everything is done correctly, and on time.

FAQs

Gusto is a full-service payroll and HR platform that’s straightforward and easy to use. Once you’ve set up your company and employees in Gusto, processing payroll takes just a few clicks. You can sync your team’s hours automatically, and even set your payroll up on Gusto’s AutoPilot feature to run automatically on your chosen pay schedule. 

Gusto will take care of payroll taxes, too, automatically filing and paying taxes to the right government agencies, including multiple state filings for businesses with remote workers. 

Gusto offers tiered plans and upfront pricing. Like most payroll software companies, Gusto is priced with a set monthly fee, plus an additional per-person monthly fee, with the lowest-priced plan option starting at $40 per month, plus $6 per employee. In addition to their affordable plans, Gusto offers the ability to customize plans with add-on services, and they also run sales and promotions for savings on select plan options.

Yes, Gusto’s payroll platform was designed with security, accuracy and compliance in mind, with industry-standard encryption to secure all of your data. Gusto also proactively monitors accounts to help prevent fraudulent transactions. So whether you run payroll on your laptop, tablet or smartphone, you can rest assured that your information is secure.

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